I have noticed of late that several companies are resorting to all sorts of tactics to increase their bottom line without giving you any more service. And the notification is normally in the form of a letter that says that due to increased costs they have to raise the cost of the services they are providing. Some of the notables are ADT they have raised the cost of alarm system monitoring 23% over the past 2 years. But inflation is less than 1-2%. So what has changed so much that requires them to increase their rates so much. The other company that is on the upward march is Comcast. We get internet service only from Comcast and they offer email service, this one is in the same class as ADT percentage wise. Maybe if the spent less on advertising and not overpaying the C suite. Then maybe they can keep rates down.
I have just named a few companies that I deal with as a private family but there are many more that need to be exposed, because it is all too easy to keep chipping away at the rate they charge you hoping you will not move your business elsewhere. Moving email provider is one of the more difficult things to carry out. You do not realize how many times each year you give you email address to people you want to contact you via email so when you do change it is a real problem only because of the many notifications that need to be dispatched.
Insurance companies also seem to be having a field day, I have recently changed my carrier from the Hartford and saved nearly $400 per year, and it looks like this has to be done every few years because although every company you deal with pretends to keep you as a customer really they don’t care less because unless they lose say a million customers at one time you moving elsewhere is of no consequence to them it is just a numbers game. And no I have not gone for the ones with amusing advertisements on the TV because they are seriously playing the numbers game.
So after all of this writing what is a person to do? Well it looks like each of us needs to adopt a mobile policy that means re-evaluation your current supplier/vendor every year or so, and although it is a bind to change; the change will invariably save you money, and that goes for everything you buy from fuel oil for your furnace to cell phone providers, and banks. They are all using the same blue print to how to maximize their profits on your back.
I don’t know if this will ever reach you and even if it does you may have to scratch your head to remember me.
Ken Winter from Glasgow who worked with you at Jebel Ali – a couple of great years that taught me a lot and
which I remember fondly. I came upon your site by accident and am pleased to note you are now happily retired.
I retired from BB ten years ago and live near Glasgow.